Shipping FAQ – Forethought

International Shipping

All of our items are available to ship within the United States.

Visit our international sites (product selection varies by country):

Canada: stark.ca

United Kingdom: stark.uk

Germany: stark.de

Want to ship somewhere else in the world?

At this time we can only offer international shipping through our international sites. For shipments outside the US please shop stark.ca, stark.uk, stark.de.

Shipping Costs

Most orders at Stark Shop ship for free! Here’s how it works:

A flat shipping rate of $4.99 applies for orders under $35.

Orders over $35 qualify for FREE shipping

Along with the price of an item being an indicator of free shipping, we also message “FREE Shipping” wherever it applies. Keep an eye out for it underneath the price of the product while browsing and next to the image(s) on the product page.

If your order does not qualify for free shipping, any associated shipping costs will be listed in Cart, alongside the pricing details, and during checkout.

Exceptions

Additional shipping charges may apply for Alaska, Hawaii, and U.S. Territories. Due to shipping constraints, non-standard items such as flooring or specific large fixtures might not be eligible for free shipping.

Sales Tax

Aside from any shipping costs, your order may be subject to sales taxes. We are required to charge these based on specific state and local tax rates.

Updating Shipping on an Order

Updating Orders Before Shipping

Before an item has shipped, or is in the process of shipping, you can easily edit the details of your order online. From My Orders you can cancel, change the delivery method, or change the shipping address for each item.

Updating Orders In Transit

Once an item has shipped, a few extra steps are required to make adjustments. Unfortunately, items already in transit cannot be expedited.

FedEx or UPS

If you have a FedEx or UPS tracking number, you can update your order through FedEx Delivery Manager or UPS My Choice. Both give you the ability to:

Hold or delay packages

Pick up from a local FedEx or UPS location

Deliver to another address

Delivery on another day

Schedule a delivery window

Sign for packages online

All Other Carriers

If your item is not being shipped by FedEx or UPS, it’s considered a large item. You can make these changes to orders for large items:

Reschedule the delivery date and/or time window:

Follow the instructions listed in your schedule delivery date confirmation email.

Delivery dates cannot be adjusted within 24 hours of scheduled deliveries.

Change the delivery method:

Go to My Orders and choose "Change Delivery Method."

For more information on delivery method options, take a look at Shipping Large Items.

Change the shipping address: